Articles on: Account & Security

What to Do If You Forget Your PIN or Password

SecondFi is a self-custodial wallet, which means we cannot reset your PIN or encryption password on your behalf.


  1. On the lock screen, tap the Forgot PIN link.
  2. This will initiate a destructive reset, permanently wiping the wallet data from your device.
  3. You must then restore your wallet using your 24-word recovery phrase.




Warning: Without your recovery phrase, a device reset will result in permanent loss of access to your funds.


Updated on: 05/06/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!