SecondFi Travel Rule Guide

Q: What is the "Travel Rule Notice" I see when sending?

A: This is a warning that centralized exchanges (CEXs) are legally required to verify the source of incoming funds. Because SecondFi is non-custodial, we do not share your identity with anyone. If you send funds to an exchange without following their specific rules, they may flag the transaction and freeze your funds.

Q: How do I prevent my funds from being held indefinitely?

A: Before you hit send, double-check that the recipient address is not a Centralized Exchange (CEX). * If it is a CEX: Your transfer may be subject to their Travel Rule policy. You should visit the exchange’s support page to see if they require "wallet verification" or a "source of funds" declaration before you send large amounts.

• If it is a private wallet: The Travel Rule typically does not apply.

Q: An exchange held my deposit. Can SecondFi help me get it back?

A: No. SecondFi is a non-custodial wallet provider; we do not have access to your funds, your keys, or the receiving platform’s internal systems. Once a transaction is confirmed on the blockchain, it is final. If an exchange holds your funds for compliance reasons, you must contact their support team directly. We cannot intervene, reverse the transfer, or help you retrieve the funds.

Q: Why can't SecondFi just provide my info to the exchange?

A: SecondFi does not collect or store your personal data. Unlike a bank or a centralized exchange, we have no "compliance profile" to share. The legal and technical responsibility for the deposit lies entirely between you and the receiving platform.

Updated on: 13/05/2026