> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.secondfi.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I Received a Message Claiming to Be from SecondFi — Is It Real?

SecondFi will never contact you first via direct message, email, or social media with links, requests for your recovery phrase, or offers of support. If you have received an unsolicited message claiming to be from SecondFi, it is likely a scam.

For full guidance on how to identify the official SecondFi app, spot fake websites and accounts, and protect your funds, read our dedicated article:
[**Protecting Yourself from Scams**](https://kb.secondfi.io/en/article/protecting-yourself-from-scams-1ttagaa/)
*(Account & Security → Backup & Recovery)*